Contacting Financial Aid during the COVID-19 Pandemic
Need help? Have a question? We are here for you. Financial Aid is available by:
- at firstname.lastname@example.org
- In your email, in addition to your questions, include the best times to reach you and the phone number you would like us to use. Phone calls will be made using google voice, as needed should email not be sufficient.
- click on Live Chat and select the Financial Aid department
Document Submission during the COVID-19 Pandemic
- Fax, or
- Postal mail
OTC may only accept and process financial aid documents when the documents are submitted by secure means as determined by the U.S. Department of Education.
The web page below provides instructions on how to submit documents with a non OTC email. How to take a picture or scan your documents using your phone. Staff are currently going into the office twice a week to process postal mail.
Submission of Financial Aid Documents.