Transcript Requests
*OTC does not release official transcripts if there is a financial hold on the student’s records (ex: financial, library, etc). Students are responsible for contacting Student Account Services to verify and/or resolve any unpaid balances on their account. Students will have 30 calendar days to resolve the hold before the request expires and a new form will need to be submitted. If you have questions, please email: transcriptrequest@otc.edu
‘Hold for Grades’ / ‘Hold for Degree’ Options:
The Registrar’s office does not hold transcript orders. If you would like your Official College Transcript to reflect your final semester grades or conferred degree, please visit the Student Academic Calendar for posting dates and order your official transcript on or after the respective posting dates.
Official Transcript Requests
The following transcript delivery options are available to current and/or previous OTC students.
Electronic
Current and previous students may order through the National Student Clearinghouse (NSC) to request they send an official transcript electronically. You can also use this link to track your order online and receive notifications throughout the process. *NSC charges a convenience fee for electronic transcripts.
Mailed
- Current and previous students may submit the printable Official Transcript Request Form to Student Services via the following:
Email: transcriptrequest@otc.edu
Fax: 417-447-6925
Mail: Office of the Registrar
1001 E Chestnut Expwy
Springfield, MO 65804
- Current students may log into their myOTC portal to submit an electronic Transcript Request form.
In Person Pick Up
Email: transcriptrequest@otc.edu
Fax: 417-447-6925
Mail: Office of the Registrar
1001 E Chestnut Expwy
Springfield, MO 65804
OTC does not offer an email delivery option. Please see above for all Electronic delivery options.
Fax
OTC does not offer a fax delivery option. Institutions typically receive faxed transcripts as unofficial documentation. There are also often legibility issues with this method.
Unofficial Transcript Requests
OTC does not fax, email or mail unofficial transcripts.
In Persons
Current and previous OTC students may request unofficial transcripts in-person at Student Services with a picture ID at any of our campus locations.
Online
To print an unofficial transcript, click the following link and log into your myOTC account.
Unofficial Transcript
Ozarks Technical Community College Official Transcripts FAQ
What is the charge for an official transcript?
Official Transcript Charge
OTC does not charge students for an official copy of their transcripts; this includes mailed and pick-up options.
National Student Clearinghouse charges a small fee for electronic and mailed delivery options. OTC does not receive any portion of these fees.
How do I submit the printed PDF request form?
PDF Request Form
Official transcript request forms can be submitted in person to Student Services at any campus location, scanned and emailed to transcriptrequest@otc.edu, or faxed to 417-447-6925.
Please be aware that we must have your signature on the request form, so it is necessary for you to print and sign the form before submitting to Student Services.
When are transcripts available for pick-up?
Transcript Availability
OTC does not offer on demand transcript printing. If you would like a copy of your transcript available for pick-up, you may submit your transcript request at any Student Services location and your official transcript will be available to pick up after 12:00 PM the following business day at the Springfield Campus location in Student Services (Information Commons West 109).
When should I request my transcripts be sent to my transfer school?
Transfer School Transcripts
You a may choose to have your transcripts sent at any time, but OTC will not hold your request until a future date. If you have classes that are currently in progress, the receiving institution may mark the transcript as incomplete because they will not have your final semester grades and/or conferred degree.
Students needing either their final semester grades or conferred degree from OTC should utilize the Student Academic Calendar for transcript posting dates and plan to order their official transcripts on or after the respective posting dates.
It is always recommended that you speak with an admissions counselor at your transfer school to determine if your transfer institution recommends that you also submit a copy of your incomplete official transcripts.
Why are my final grades or conferred degree are missing from my ordered transcript?
Missing Final Grades/Conferred Degree
Final grades and conferred degrees are available by a specified date at the end of each semester. If you ordered your transcript prior to those dates, some or all of the information could be missing.
Students are encouraged to check the Student Academic Calendar each semester for final grades and degree posting dates to ensure that the desired information has been posted to their transcript before being sent to their recipient school.
If you find that you have ordered your transcript earlier than the posting dates, please place a new transcript order.
How can I verify what information will be included on my transcript and sent to my recipient?
Verify Information
The simplest way to see the transcript that your recipient will receive is to view your unofficial transcript. Your unofficial transcript will display the same information that is generated on your official transcript in real time.
Current students may view their unofficial college transcript through their myOTC portal. Please see ‘Unofficial Transcript Requests’ for more information.
Students are also encouraged to check the Student Academic Calendar to ensure that they are not ordering their transcripts before for final grades and conferred degrees have posted each semester.
How long will it take my transcripts to be delivered to the recipient?
Delivery Time
Transcript requests are processed within 1-2 business days. Depending on the location of the recipient, we recommend estimating 3-5 business days for delivery.
Please note that OTC cannot accept responsibility for delivery delays by USPS or delays caused by incorrect or insufficient addresses. It is recommended that students thoroughly check the recipient address before placing their transcript order and double checking for typos.
Students needing immediate delivery are encouraged to utilize the National Student Clearinghouse.
Why was my transcript not delivered to the recipient?
Undelivered Transcripts
Many factors can contribute to the delay or failure of a transcript delivery. If your mailed transcript order has not arrived at the requested mailing address within 7-10 business days. Please contact transcriptrequest@otc.edu so that we can check on your order.
If your order was placed through the National Student Clearinghouse, you can track your transcript order to verify whether the transcript has been sent to the recipient. You may also contact National Student Clearinghouse customer service for further assistance.
If I need to send my official transcripts from another institution to OTC, where do I send them?
Sending Transcripts
Mail:
Admissions Office
Ozarks Technical Community College
1001 E. Chestnut Expressway
Springfield, MO 65802
Electronic:
Where can I find information about OTC transcript evaluations?
Transcript Evaluations
If you have questions about how a course is potentially going to transfer to OTC, you may use our Transfer Equivalency Guide until your official transcript has been evaluated and posted.
You may also visit the Admissions Office’s What Makes Transcripts Official page for information on the Admissions department’s transcripts evaluation process.
As of: 01/25/2019