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TRANSCRIPT FULFILLMENT SERVICES

Please note that Student Pick-Up options for transcript orders will not be available prior to June 1st.

Questions or concerns should be directed to: transcriptrequest@otc.edu

*OTC does not release official transcripts if there is a financial hold on the student’s records (ex: outstanding fees, etc). Students are responsible for contacting Student Account Services to verify and/or resolve any unpaid balances on their account. Students will have 30 calendar days to resolve the hold before the request expires and a new form will need to be submitted. If you have questions, please email: transcriptrequest@otc.edu

Official Transcript Fulfillment

The following official transcript fulfillment options are available to current and/or previous OTC students.

Current and previous students may order through the National Student Clearinghouse (NSC) to request an official transcript to the recipient of choice. You can also track your order online and select to receive text and email notifications throughout the process.

Transcripts ordered before May 29th will not include conferred degrees for the Spring 2020 term. Students transferring to another institution are encouraged to order on or after the following date:

  • Conferred Degrees: May 29th

Unofficial Transcripts

Unofficial copies are intended for informational purposes for the student only and should not be used in place of official transcript requests by educational institutions or employers.

OTC does not fax, email, or mail unofficial transcripts.

To print an unofficial transcript, click the following link and log into your myOTC account.
Unofficial Transcript

The Registrar’s office does not hold transcript orders. If you would like your Official College Transcript to reflect your final semester grades or conferred degree, please visit the Student Academic Calendar for posting dates and order your official transcript on or after the respective posting dates.

Ozarks Technical Community College Official Transcripts FAQ

What is the cost for an official transcript?

National Student Clearinghouse charges a small fee for electronic and mailed delivery options. OTC does not receive any portion of these fees.

When are transcripts available for pick-up?

OTC does not offer on demand transcript printing. If you would like a copy of your transcript available for pick-up, you may place an order through the National Student Clearinghouse and your official transcript will be available to pick up after 12:00 PM the following business day at the Springfield Campus location in Student Services (Information Commons West 109).

When should I request my transcripts be sent to my transfer school?

You a may choose to have your transcripts sent at any time, but OTC will not hold your request until a future date. If you have classes that are currently in progress, the receiving institution may mark the transcript as incomplete because they will not have your final semester grades and/or conferred degree.

Students needing either their final semester grades or conferred degree from OTC should utilize the Student Academic Calendar for transcript posting dates and plan to order their official transcripts on or after the respective posting dates.

It is always recommended that you speak with an admissions counselor at your transfer school to determine if your transfer institution recommends that you also submit a copy of your incomplete official transcripts.

Why are my final grades or conferred degree are missing from my ordered transcript?

Final grades and conferred degrees are available by a specified date at the end of each semester. If you ordered your transcript prior to those dates, some or all of the information could be missing.

Students are encouraged to check the Student Academic Calendar each semester for final grades and degree posting dates to ensure that the desired information has been posted to their transcript before being sent to their recipient school.

If you find that you have ordered your transcript earlier than the posting dates, please place a new transcript order.

How can I verify what information will be included on my transcript and sent to my recipient?

The simplest way to see the transcript that your recipient will receive is to view your unofficial transcript. Your unofficial transcript will display the same information that is generated on your official transcript in real time.

Current students may view their unofficial college transcript through their myOTC portal. Please see ‘Unofficial Transcript Requests’ for more information.

Students are also encouraged to check the Student Academic Calendar to ensure that they are not ordering their transcripts before final grades and conferred degrees have posted each semester.

How long will it take my transcripts to be delivered to the recipient?

Electronic transcripts are the fastest way to send a transcript and are typically delivered to the recipient within one hour

Mailed transcript requests are processed within 1-2 business days.  Depending on the location of the recipient, we recommend estimating 3-5 business days for delivery.

Please note that OTC cannot accept responsibility for delivery delays by USPS or delays caused by incorrect or insufficient addresses. It is recommended that students thoroughly check the recipient address before placing their transcript order and double checking for typos.

Why was my transcript not delivered to the recipient?

When ordering through the National Student Clearinghouse, you can track your transcript order to verify where your transcript order is during the fulfillment process. You should also be receiving email updates and can opt to receive text updates as well; please check your spam folder if needed. You may also contact National Student Clearinghouse customer service for further assistance.

Many factors can contribute to the delay or failure of a mailed transcript delivery. If your transcript order has not arrived at the requested mailing address within 7-10 business days. Please contact transcriptrequest@otc.edu so that we can check on your order.

If I need to send my official transcripts from another institution to OTC, where do I send them?

Mail:

Admissions Office
Ozarks Technical Community College
1001 E. Chestnut Expressway
Springfield, MO 65802

Electronic:

admissions@otc.edu

Where can I find information about OTC transcript evaluations?

If you have questions about how a course is potentially going to transfer to OTC, you may use our Transfer Equivalency Guide until your official transcript has been evaluated and posted.

You may also visit the Admissions Office’s What Makes Transcripts Official page for information on the Admissions department’s transcripts evaluation process.

As of: 03/15/2020

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