Parchment charges $2.65 per transcript plus any additional mailing fees.

You can track your order in your Parchment account.

You have the ability to view the status, delivery details, and other information about your order.

Electronic Orders

Electronic transcripts are the fastest way to send a transcript and are typically delivered to the recipient within one hour; however, this is dependent on the student providing complete and accurate information on the order form. The following can delay transcript order processing: incorrect or incomplete DOB, SSN, Student ID, and/or name while attending.

Students are responsible for ensuring their recipient will accept an electronic record and that their recipient retrieves the record before it expires.

Mailed Orders

Mailed transcript requests are processed within 1-2 business days.  Depending on the location of the recipient, we recommend estimating 7-10 business days for delivery; however, the following can delay transcript order processing: incorrect or incomplete DOB, SSN, Student ID, and/or name while attending.

Please note that OTC cannot accept responsibility for delivery delays or mishandling by USPS, the recipient, or delays caused by incorrect or insufficient addresses. 

It is recommended that students thoroughly check the recipient mailing or email address before placing their transcript order and double checking for typos.

You can track your electronic transcript order in your Parchment Account to find out where your transcript is during the fulfillment process. If your tracking information indicates that your transcript has been sent and is available to the recipient, you will want to contact your recipient for information about the status of your transcript. Please note that OTC cannot provide information about how or when your recipient institution marks a transcript as received.

Many factors can contribute to the delay or failure of a mailed transcript delivery. If your transcript order has not arrived at the requested mailing address within 7-10 business days, please visit the Parchment Help Center.

OTC is not responsible for mishandling by USPS or the recipient. Replacement transcript orders are subject to standard order charges.

OTC does not offer on demand transcript printing. If you would like a copy of your transcript available for pick-up, you may place an order through Parchment and your official transcript will be available to pick up after 12:00 PM the following business day at the Springfield Campus location in Student Services (Information Commons West 109).

Please note that transcript pick-up is not available on days that the college is closed for holidays, professional development, or inclement weather.

Students are responsible for ensuring that all necessary information is available on their transcript when ordering. Parchment offers the option to hold transcript orders until final grades or conferred degrees have been applied to the student’s academic record.

Students needing either their final semester grades or conferred degree from OTC can also utilize the Student Academic Calendar for transcript posting dates.

It is always recommended that you speak with an admissions counselor at your transfer school to determine if your transfer institution recommends that you also submit a copy of your incomplete official transcripts.

The simplest way to see the transcript that your recipient will receive is to view your unofficial transcript. Your unofficial transcript will display the same information that is generated on your official transcript in real time.

Current students may view their unofficial college transcript through their myOTC portal. Please see the ‘Unofficial Transcript’ section above for more information.

Students are also encouraged to check the Student Academic Calendar to ensure that they are not ordering their transcripts before final grades and conferred degrees have posted each semester.

Final grades and conferred degrees are available by a specified date at the end of each semester. If you ordered your transcript prior to those dates, some or all of the information could be missing.

Students are encouraged to check the Student Academic Calendar each semester for final grades and degree posting dates to ensure that the desired information has been posted to their transcript before being sent to their recipient school.

If you find that you have ordered your transcript earlier than the posting dates, please place a new transcript order.

Students who were admitted to OTC but never enrolled in any coursework can Request a Letter of Non-Attendance.

Mail:

Admissions Office
Ozarks Technical Community College
1001 E. Chestnut Expressway
Springfield, MO 65802

Electronic:

admissions@otc.edu

If you have questions about how a course is potentially going to transfer to OTC, you may use our Transfer Equivalency Guide until your official transcript has been evaluated and posted.

You may also visit the Admissions Office’s What Makes Transcripts Official page for information on the Admissions department’s transcripts evaluation process.