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Community Resources

We have several resources in the community. Please see the list below for assistance. If you have any questions call us at 417-447-7840.

State Childcare Aid

Website: (Links to an external site.)
Phone: (855)-373-4636
Address:U.S. Department of Health and Human Services Office of Civil Rights
601 E. 12th St., Room 248 Kansas City, MO 64106 or  P.O. Box 1527 Jefferson City, MO 65102

Services Offered:
The Child Care Subsidy Program helps eligible families pay for child care so parents can focus on finding and holding steady work that can support their families’ needs.

It helps pay for the child care that fits your schedule:

  • Days
  • Evenings
  • Weekends

Payments through the Child Care Subsidy Program will cover part or all of your child care costs.

Eligible Person
Low-income parents or guardians of a child under the age of 13 (or age 13 or older with a special need) who are:

  • Working
  • Attending school
  • In job training
  • Disabled
  • Homeless
  • Searching for a job
  • Being evaluated for training and/or employment
  • Receiving child welfare service

How Do I Apply?
Visit (Links to an external site.). If you have questions, contact FSD at 1-855-FSD-INFO (1-855-373-4636)

Early Childcare and Education (DCO)

Website: (Links to an external site.)
Phone:(417) 862-4314
Address: 215 S. Barnes Ave. Springfield, MO 65802

Services Offered:
DCO’s Early Child Care and Education (ECCE) Program is anationally accreditedprogram, licensed by the Bureau of Child Care Licensing in 1991 to provide child care services for children with and without developmental disabilities. The program is a vendor for the Children’s Division.

The Early Child Care and Education Program offers a daily classroom setting for infants and children 6 weeks through 6 years who require specialized programs and therapies as well as children who do not. The classroom instruction is based on a developmental model and offers a wide variety of activities including language stimulation, motor development, self-help skill development, learning centers, and play activities. Trained staff are supervised by a professional coordinator with a degree in the field.

Who Can Attend?
Classroom placement is available for children six weeks through six years. Children are assigned to classrooms based on chronological age. Children with behavioral, medical, or physical needs will be enrolled on a trial basis with an individualized plan developed. Regular classroom enrollment will be approved when appropriate if the classroom environment meets the needs of the child.

Enrollment:  $25 per child
6 weeks – 2 years:  $185/week (includes formula with iron or soy-based formula and baby food)
2 years – 3 years:  $125/week
3 years – 6 years:  $115/week

Eligible Person

Early Head Start (Ozarks Area Community Action Corp.)

Website: (Links to an external site.)
Phone:(417) 862-4314
Address: 215 S. Barnes Ave. Springfield, MO 65802

Services Offered:

Head Start is an early childhood education and development program that fosters healthy development for eligible children and families.

Services Provided to:

  • Children from birth to age 5
  • Pregnant women
  • Families

Early Head Start provides continuous, intensive child development and family support on a year-round basis for low-income pregnant women and families with infants and toddlers ages birth to 3 years.

Eligible Person
Head Start serves four populations:
  1. Families with incomes below designated poverty guidelines (Links to an external site.);
  2. Children from homeless families;
  3. Children in Foster Care;
  4. Families receiving public assistance such as TANF or SNAP.

Child Care Aware Fee Assistance (Active Duty Vets Only)

Website: (Links to an external site.)

Services Offered:
Child Care Aware of America serves more than 10,000 military children every year. Please see website for specific requirements.

Eligible Person
Must be active duty

OTC Early Childhood Education Center

Website: (Links to an external site.)
Phone:(417) 869-0563
Address: 936 N. Hampton Springfield, Missouri 65802

Services Offered:
The OTC Early Childhood Education Center is a facility licensed through the Missouri Department of Health and Senior Services for children ages 2 to 5. Our center serves OTC students, faculty and staff as well as the Springfield community.

The center is accredited through the Missouri Accreditation of Programs for Children and Youth and features experienced teachers with professional backgrounds in Early Childhood Education or Child Development. As our center is also a training facility for the college’s Early Childhood Development  (Links to an external site.)program, students help maintain a low child to teacher ratio.

The center has four classrooms, each staffed by two full-time teachers. Each classroom at the center provides developmentally appropriate activities that encourage and stimulate the cognitive, creative, emotional, social and physical development of each child in a safe, secure and nurturing atmosphere.

OTC Student/Employee Rates*
5 days a week $75.00 per week; 4 days a week $60.00 per week; 3 days a week $45.00 per week
2 days a week $30.00 per week;  Half Days $10.00**

*Proof of OTC student/employee status must be submitted with registration each semester.

Community Rates
5 days a week $125.00 per week; 4 days a week $100.00 per week
3 days a week $75.00 per week; 2 days a week $50.00 per week

Half Days; $20.00**

**Half days are 7:00 am to 12:30 pm or 12:30 pm to 5:30 pm

Things to Know:

  • Enrollment is for children ages 2-5
  • The center is a training facility for OTC students studying early childhood development. This helps keep the teacher/child ratio low.
  • The center is open Monday-Friday during the OTC fall and spring semesters.
  • Hours of operation are 7:00 am – 5:30 pm.
  • The center is licensed by the MO Dept of Health and Senior Services.
  • The center is accredited by Missouri Accreditation of Programs for Children & Youth.
  • We participate in the Child and Adult Care Food Program.
  • The center provides breakfast, lunch and an afternoon snack.
  • The center offers a researched based, developmentally appropriate curriculum called Project Construct.  Project Construct is one of four early childhood curriculums approved by the Missouri Department of Elementary and Secondary Education.
  • Full time and part time scheduling is available.
  • The center accepts payment from the MO Family Support Division.
  • The center does have a waiting list for enrollment of 6 months to 1 year.

Eligible Person
Any one is eligible!

Supplemental Nutrition Assistance Program (SNAP)

Website: (Links to an external site.)

Services Offered:
SNAP offers nutrition assistance to millions of eligible, low-income individuals and families and provides economic benefits to communities. SNAP is the largest program in the domestic hunger safety net. The Food and Nutrition Service works with State agencies, nutrition educators, and neighborhood and faith-based organizations to ensure that those eligible for nutrition assistance can make informed decisions about applying for the program and can access benefits. FNS also works with State partners and the retail community to improve program administration and ensure program integrity.

Apply Here: Missouri SNAP application (Links to an external site.)

Eligible Person

  • The applicant must be a Missouri resident.
  • To be considered low-income, the members of the applicant’s household cannot own resources valued at more than $2,250 at application, excluding the primary home, vehicles, burial plots, life insurance, prepaid burials, non-income producing real and personal property, Indian and Alaskan Native payments, savings & pension plans, and resources they do not have access to. There are times that governmental payments, contracts and notes will also be excluded. If everyone in the household is age 60 or over, or disabled, the resource limit is $3,500.
  • A household member convicted after August 22, 1996 in a Federal or State court of a felony or any crime related to illegal possession, use, or distribution of a controlled substance may be eligible for Food Stamp benefits for themselves if certain exemptions apply.
  • A household member who is a fleeing felon and is in violation of a condition of probation or parole imposed under a Federal or State Law will not receive Food Stamp benefits for themselves.
  • The applicant must either have or agree to apply for Social Security numbers for all household members or that household member will not receive Food Stamp benefits for themselves.


Website: (Links to an external site.)
Phone:(417) 869-0563

Services Offered:
Crosslines provides support to families in crisis in Greene County through food assistance, hygiene items and clothing vouchers. Crosslines also offers referral services and some case management services to our clients. We are committed to addressing the immediate hunger needs of families, seniors, and children in an environment that fosters community, dignity, and compassion.

Eligible Person

  • Any one is eligible!

Crosslines – Glenstone

Address: 615 N. Glenstone Springfield, MO 65807
Pantry Hours: Monday to Friday 9:00 AM – 1:45 PM
Office Hours: Monday to Friday 8:00 AM – 4:30 PM

Crosslines @ The DC (inside Springfield Dream Center (Links to an external site.))

Address: 829 W. Atlantic St. Springfield, MO 65807
Pantry Hours: Monday, Wednesday, Friday 10:00 AM – 1:00 PM; Wednesday nights 6:00 PM – 8:00 PMPlease note: USDA Foods are only available at Glenstone location

Front Line Feeding (Salvation Army Harbor House)

Website: (Links to an external site.)
Phone: (417) 831-3371
Address: 636 N Boonville Ave, Springfield, MO 65806

Services Offered:
Free lunch served daily from Noon-1:00 p.m. to anyone who is hungry.

Eligible Person

  • Any one is eligible!

Fresher Food Pantry (Victory Mission)

Website:  (Links to an external site.)
Phone: (417) 831-1818
Address: 1715 N Boonville Ave Springfield, MO 65803

Services Offered:
Our Food Pantry serves families in the Ozarks seeking an emergency food supply, as well as offering access to clothing and furniture vouchers. Through our “Fresher” initiative, we hope to provide healthy, natural options that break the cycle of chronic disease and hunger experienced by those in our community.

Fresher Food Pantry is located on the second floor of our administrative building.

Monday: 9a-12p; 1p-3p
Wednesday: 9a-12p; 1p-3p (seniors only)
Friday: 9a-5p; 1p-3p

Eligible Person

  • Low income individuals and families

C-Street Connect

Website: (Links to an external site.)
Phone: (417) 831-1818
Address: 636 N Boonville Ave, Springfield, MO 65806

Services Offered:
C-Street Connect at Crimson House is a community food pantry serving USDA food and non-USDA food to income qualified residents of Greene County.

It is a member agency of Ozarks Food Harvest, the Feeding America food bank in southwest Missouri.

C-Street Connect is a TEFAP agency. TEFAP is a Federal program that helps supplement the diets of low-income Americans, including elderly people, by providing them with emergency food and nutrition assistance at no cost.

Doors are open the 2nd and 4th Tuesday of the month (with some exceptions around holidays), from 1:00-4:00PM. The pantry is first-come, first-served, with placeholder tickets being distributed beginning at 9:00AM. Appointments are not necessary.

USDA food may only be received once a month, so you may choose whichever Tuesday is most convenient for you.

First time clients must provide:

  • Photo Identification
  • Social Security Cards
  • Proof of Residence
  • Proof of Income

Eligible Person

  • Low income individuals and families

Missouri Job Center

Website: (Links to an external site.)

Services Offered:

  • Career assessment and counseling
  • Assistance with résumés, cover letters, and interviewing skills
  • Job placement assistance
  • Job search workshops
  • Labor market information
  • Computers with internet access
  • Computer program assistance
  • Online job application assistance
  • Referrals to jobs, supportive services, and training resources
  • Assistive technology hardware and software for special needs

Eligible Person

A Veteran who

  • has served at least one day in active military, naval, or air service AND
  • was discharged under “other than dishonorable” conditions


The spouse of

  • any Veteran who died of a service-connected disability OR
  • any member of the armed forces serving on active duty who, at the time of spouse’s request of priority, has been listed for at least 90 days as missing in action, captured in the line of duty by a foreign government or power, or forcibly detained or interned in the line of duty by a foreign government or power OR
  • a Veteran who has a total disability resulting from a service-connected disability OR
  • a Veteran who died while a total disability, resulting from a service-connected disability, was in existence.

OTC Career Employment Services

Website: (Links to an external site.)

Address: 1001 E. Chestnut Springfield, MO 65802

Services Offered:

Career Employment Services is ready to educate and support students, alumni and community members in their search for employment and to provide individual and group assistance with career exploration, occupational research, resume and interview preparation, job search strategies and labor market information.

Eligible Person


Job Search Websites

Find a Job, start your own business, hire veterans…

Missouri Department of Labor

  • Injured workers – Tips on what to do if you are injured at work and dealing with workers’ compensation.
  • Unemployed workers – Tips on how to deal with and file for unemployment.
  • Discrimination – Tips on how to deal with and report discrimination in the work place.

General VA Health Information

The best course of action, for any veteran who needs to find out more information regarding healthcare, contact your local VSO (Veterans Service Officer). (Links to an external site.)

VA is committed to the health and wellness of our nation’s Veterans, including those who are homeless or at risk of homelessness. Veteran Affairs care network provides care to Veterans from all service eras through Community-Based Outpatient Clinics, VA Vet Centers, and VA Hospitals. (Links to an external site.)

VA is implementing a comprehensive national VA Dental Insurance Program (VADIP) to give enrolled Veterans and CHAMPVA beneficiaries the opportunity to purchase dental insurance through Delta Dental and MetLife at a reduced cost. Participation is voluntary. Purchasing a dental plan does not affect Veterans’ eligibility for VA dental services and treatment. VADIP opens November 15 for the purchasing of plans, with coverage beginning January 1, 2014. (Links to an external site.)

Contact Numbers
Benefits: 1-800-827-1000
Health Care:  1-877-222-VETS (8387)
VA Inspector General: 1-800-488-8244
Veterans Crisis Line: 1-800-273-8255 Press 1

Springfield Veterans Center

Website: (Links to an external site.)
Phone: (417) 881-4197
Address: 940 N Boonville Ave, Springfield, MO 65802

Services Offered:
The Veteran’s Center provides services to Veterans in Springfield and across the US. They health explain Veteran’s benefits and provide crisis counseling.

Eligible Person
Veteran or Veteran Family member

Jordan Valley Community Health Center

Website: (Links to an external site.)
Phone: (855)-373-4636
Address:U.S. Department of Health and Human Services Office of Civil Rights 601 E. 12th St., Room 248 Kansas City, MO 64106 or  P.O. Box 1527 Jefferson City, MO 65102

Services Offered:
Jordan Valley Community Health Center’s sliding fee discount schedule is based on the poverty guidelines updated periodically in the Federal Register by the U.S. Department of Health and Human Services under the authority of 41 U.S.C 9902(2), with approval from the Jordan Valley Community Health Center Board of Directors. The sliding fee discount schedule is updated annually, based on changes to the poverty guidelines, by the Finance Manager with approval from the Jordan Valley Community Health Center Board of Directors.

In order to qualify for the sliding fee program, patients must complete the sliding fee program application paperwork and provide the appropriate proof of income. Patients cannot be seen on the sliding fee program until they have completed thier sliding fee paperwork and  have been enrolled by a Jordan Valley Slide Coordinator. Enrollment must be renewed annually.

Four Tiered Pricing Based on Slide Level
Medical (Excluding Preventative)

  • $45 for adults* at 176% – 200% of the federal poverty guidelines.
  • $40 for adults* at 151% – 175% of the federal poverty guidelines.
  • $35 for adults* at 101% – 150% of the federal poverty guidelines.
  • $25 for adults* at or below 100% of the federal poverty guidelines.
  • $10 – $20 for children**

Well Child Visit

  • No co-pay required – Usual slide fee applies for visits other than routine physicals and immunizations

Mental Health

  • $10 – $20 for adults* and children**


  • $55 – $75 for adults* and children**


  • Patient pays fixed fee at or below 100% of the federal poverty guidelines; 60% – 80% of charges above 100% of the federal poverty guidelines

Eligible Person

  1. Proof of income includes all persons living in the household.
  2. Any household members determined to potentially qualify for Medicaid coverage are strongly encouraged to apply for Medicaid. Our staff is available to assist you with this process.
  3. If the necessary paperwork is not provided, the appointment can either be rescheduled or standard charges will apply
  4. The following documentation is required at the time of appointment:
    • Proof of Income​
    • Photo ID

OTC Counseling

Website: (Links to an external site.)
Phone: (417)-447-6974
Address: 1001 East Chestnut Expressway ICW219 Springfield, Missouri 65802

Services Offered:

OTC’s counselors dedicate themselves to providing numerous supportive personal counseling services to assist OTC college students and employees. Our staff offers in-person counseling services on the Springfield and Richwood Valley campuses as well as our Lebanon Education Center and Table Rock Campus. Currently, distance counseling services are available for OTC Online and Waynesville Education Centers. All of our services are short-term, free and confidential. Our staff has extensive experience working with a variety of issues faced by OTC’s diverse population. The Counseling Services staff adheres to the American Counseling Association (ACA) Professional Code of Ethics. Click on any of the links below for additional information Counseling Services staff provide for our students and for faculty/staff. Our main office is located on the Springfield campus in ICW 219.

Eligible Person

OTC Students

Center City Counseling

Website: (Links to an external site.)
Phone: (417)-836-3215
Address: 240 South Ave, Springfield, MO 65806

Services Offered:

Center City Counseling Clinic provides counseling services for adults, teens, young children down to the age of two, and couples.  Our fees are income-based and on a sliding scale.  We can also waive a fee altogether if this presents a difficulty to the individual or family.

We see persons living in all counties throughout southwest Missouri, as well as students, staff and faculty members from the colleges and Universities throughout the area.

If it is needed, persons living in the Springfield area, with access to the City Utility Bus System may also recieve a bus pass that will allow them transportation to and from their appointments.

Our Clinic is very supportive of the diverse people living within our larger community and accepts persons of all ethnicities, nationalities, spiritual beliefs and gender identifications.

As a public affairs service of the counseling programs of the Counseling, Leadership and Special Education Department; the clinic’s mission is to serve the community. The clinic was established over 20 years ago with the vision of growing with the community and guaranteeing access to mental health services.

Eligible Person


Section 8 and Public Housing

Phone: (417) 866-4329
Address: Madison Tower 421 W. Madison St. Springfield, MO 65806

Services Offered:
Section 8 Housing – Rent is paid based on income. Individuals have more choice on where to live, as they seek our housing and a landlord who will accept section 8 vouchers. You will receive a voucher for the remainder of the rent that you do not have to pay as determined by your income.

Public housing – housing provided by HAS, in apartments. You have your own apartment you rent. Rent is based on income. No voucher needed.

Waitlists for public housing are often long, even longer for section 8. However there is good news: VETERANS GO TO THE TOP OF THE WAITLIST!

Home at Last (The Kitchen)

Website: (Links to an external site.)
Phone: (417) 225-7410
Address: 1630 N Jefferson Ave, Springfield, MO 65803

Services Offered:
Home at Last is a program funded by the Supportive Services for Veteran Families (SSVF) grant from the Department of Veteran’s Affairs (VA). Home at Last/SSVF is designed to serve veterans and their families who are homeless or at risk of becoming homeless. This program provides rent, utility assistance, furniture, case management and more to those who have served our country and now finds themselves in need of a little help.

The focus of Home at Last/SSVF is housing stabilization – using temporary financial assistance and community resources as a bridge to long-term stability. Possible participants for Home at Last/SSVF are veterans or veteran families that meet the program income guidelines listed below and are homeless or at risk of becoming homeless.

Eligible Person

  • Must be a veteran or veteran family (must not have been Dishonorably Discharged)
  • Must be homeless or at imminent risk of becoming homeless
  • Have income below 50% of the average median income (AMI) as listed below


1 Person $21,000  *  2 Person $24,000  *  3 Person $27,000
4 Person $30,000  * 5 Person $32,400  *  6 Person $34,800

One Door

Website: (Links to an external site.)
Phone: (417)-225-7499
Address: 300 E. Central Springfiled, MO

Services Offered: One Door serves those who are homeless or at immediate risk of homelessness throughout Greene, Christian and Webster counties. One of the One Door service coordinators will meet with you to help identify resources and options that may meet your individual needs.

Hours of Operation:
Monday: 9am – 5pm
Tuesday: 9am – noon and 1pm – 5pm
Wednesday: 9am – 5pm
Thursday: 10am – 5pm
Friday: 9am – 5pm*

*One Door is closed the first Friday of every month

Inclement weather policy: If Springfield Public Schools are closed, the Springfield Affordable Housing Center will also be closed.

Veterans of Foreign Wars (VFW) Post 3404

Website:  (Links to an external site.)
Phone: (417) 865-6929
Address: 1136 E Atlantic St, Springfield, MO 65803

Services Offered:

The VFW has limited funds available for Veterans to assist with Rent, Electric or Utilities. Contact the VFW for more information.

Eligible Person

  • Must be a veteran or veteran family

Rare Breed (The Kitchen)

Website: (Links to an external site.)
Phone: (417)-865-6400
Address: 301 N Main Ave, Springfield, MO 65806

Services Offered:

Rapid Re-Housing services can last for up to 18 months and helps youth find housing, pay for housing and STAY in housing. Youth explore education, employment and financial education so they are capable of living without assistance by the time they graduate our program. Funding for this program is provided through HUD and can house up to 11 youth at a time.

Permanent Housing services are meant for youth that have a diagnosable disability and are in need of long term housing. Disabilities can range from a substance abuse disorder, mental health diagnosis or developmental delay. We help these youth become stable through access to community services and explore what living independently looks like for this youth through intensive case management. Funding for this program is provided through local grants and private donation. We currently can house up to 23 youth at a time, depending on availability.

Eligible Person

  • Must be between ages 17-24
  • Rare Breed Youth Housing serves single males, females, couples, LGBTQ youth, pregnant and parenting youth.

Victory Square (Men Only)

Website:  (Links to an external site.)
Address: 1610 N Broadway Ave, Springfield, MO 65803

Services Offered:

The Restoration Program is a 12-18 month residential rehabilitation program designed to transform men’s lives through a holistic approach of developing spiritual, personal, relational, vocational, financial, and areas of life.

Contact Mark McKnelly, Restoration Chaplain, at or (417) 864.2213.

Our First30 program is an emergency shelter that allows men to stay for up to 30 days every six months.

For men in need of emergency shelter, we encourage you to contact or (417)864-2235.

Victory Lodge
Victory Lodge provides an affordable housing alternative to pay by the week hotels and substandard housing as men transition into a state of independence. Nightly rates are between $11 and $16 dollars.

To inquire about Victory Lodge, please contact or (417)864-2235.


Legal Aid 

Website: (Links to an external site.)
Phone: (417)-881-0533
Address: 809 N. Campbell Avenue Springfield MO, 65802

Services Offered:

Legal Aid programs providing free legal help to low-income and disadvantaged people in Missouri.

There are numerous types of cases handled and services provided by legal aid programs in Missouri.  Some of them include:

  • Assisting families from loss of their shelter through illegal eviction or foreclosures;
  • Obtaining Order of Protections for victims of spouse or child abuse;
  • Protecting individuals from illegal or unfair sales or trade practices;
  • Providing access to health care who would otherwise not have health care or insurance;
  • Representation in courts and administrative hearings;
  • Providing legal advice or referral information;
  • Assisting with community-based economic development; and
  • Giving legal education through community workshops help-lines and written materials.

Eligible Person

Eligibility for legal aid may be based on income and assets of all members of the household and the legal problem.

By federal law, LSSM is not allowed to provide assistance to prisoners, handle criminal matters, municipal court matters, personal injury or workers’ compensation cases. LSSM’s legal services are free; however, clients may be responsible for court costs.

Missouri Legal Assistance Team

Phone: (573)-751-3321
Address: P.O. Box 899 Jefferson City, MO 65102

Services Offered:
The Missouri Attorney General’s Military Legal Assistance Team (MLAT) provides pro bono legal assistance to servicemembers and veterans in Missouri for qualifying legal matters. The program also offers educational opportunities for Missouri servicemembers, veterans, and businesses. The MLAT is Missouri’s first statewide attorney general-led program offering our military communities access to pro bono civil legal services. For a printable version, click here.

Eligible Person
To be eligible for MLAT services, you must be:

  • A servicemember on active, reserve, or National Guard duty, stationed within the State of Missouri, or;
  • A Missouri resident servicemember stationed outside the State of Missouri;
  • And have a legal issue with jurisdiction and venue in the State of Missouri.
  • Members of the inactive reserves (IRR) are not eligible for MLAT services.

The MLAT will not accept referrals pertaining to:

  • Legal issues which cannot be resolved within the State of Missouri;
    Criminal matters;
  • Disputes with government agencies concerning benefit programs or public assistance programs;
  • Family law matters, aside from asserting the servicemember’s rights under the SCRA;
  • Personal injury claims, aside from asserting the servicemember’s rights under the SCRA;
  • Legal disputes arising from a business owned/operated by the servicemember or their family, aside from asserting the servicemember’s rights under the SCRA;
  • Bankruptcy cases; or
  • Appeals, to include any appeal arising from the original referral made to the MLAT.


Phone: (417)-831-8782
Address: 1505 N. Boonville Ave.

Services Offered:

Get a reduced fare if you have a disability.

Seniors(65+)/Disabled/Medicare Cardholder Fares
Price Token
Single-ride fare $0.60
Single-ride fare + transfer $0.70
30-ride ticketbook $13.50
60-ride ticketbook $22.50
60-ride ticketbook + transfers*
*Requires 3-week lead time
Daily pass (unlimited) $1.80
7-day pass (unlimited) $6.50
31-day pass (unlimited) $22.50
Transfers $0.10

Note: Select Price Cutter and Walgreens locations sell the senior(65+)/disabled/Medicare 31-day pass.  See list of participating locations here.

Dean of Students Information

Check out the Dean of Students website for further support at OTC!

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