skip to Main Content

WELCOME TO  COUNSELING SERVICES

Our team of licensed mental health counselors offers a wide range of confidential, professional counseling services free of charge to currently enrolled students.

 

At this time, OTC Mental Health Counselors will continue to provide services by telephone call to students’ personal cell phone number or via Doxy.Me Video Telehealth. Students may indicate their preference of telephone call or Doxy.Me to the OTC staff member who contacts them to schedule their appointment. Students do not need to download or sign-up to use Doxy.Me on a personal device.

Students can utilize Doxy.Me on their personal devices if:

  1. There is a Wi-Fi or Ethernet internet connection (LTE or 4G will not work) and the device has a working web cam and microphone
  2. The device is using a Chrome, Firefox, or Safari internet browser
  3. Students are welcome to use OTC Wi-Fi in any OTC Springfield campus parking lot to utilize Doxy.Me

Students can also utilize Doxy.Me in a private, sanitized room on the Springfield campus. This room will only be occupied by students who have appointments with Counseling Services. Each room is equipped with a computer, web cam and microphone. Each room will be sanitized between each appointment in preparation for the next appointment.

All students and employees are required to wear a mask at all times while in public/common areas on the OTC campus – including during the counseling appointment in the private room on campus.

To begin scheduling an appointment with Counseling Services, first click on the blue button below: “Request an Appointment with a Counselor” After filling out and submitting the Appointment Request form, the following will happen:

  1. A Mental Health Counselor will contact you, asking if you prefer a Telephone Call or a Doxy.Me session
  2. Your Counselor will send a Doxy.Me Informed Consent to your OTC email account. Once you receive the Informed Consent, please reply to the email by stating that you have read the Informed Consent and agree to participate in Counseling.
  3. If you choose a telephone call, your Mental Health Counselor will call you at the number you provide at your appointment time
  4. If you choose Doxy.Me, your Mental Health Counselor will send you a Doxy.Me link for your appointment to your OTC email and confirm whether you want your appointment to occur through your personal device or in a private room on campus
  5. If you are conducting your appointment through a personal device the following will happen:
    1. Once you receive your Doxy.Me link, go to the patient check in at your appointment time: https://doxy.me/patients#show-check-in and enter your Doxy.Me link
    2. Click on the green “Check In” button
    3. Your OTC Mental Health Counselor will see that you have checked in, and will begin the video call
    4. If the Doxy.Me session is not successful, your Mental Health Counselor will attempt to contact you on your personal cell phone to complete the appointment via telephone call.
  6. If you are conducting your appointment in a private room on the Springfield campus, please adhere to the following:
    1. Once you have arrived to campus, please call Counseling Services at 6974 to let them know you have arrived on campus. Once they confirm your private room is ready, please proceed to your private room location in NKM 111 or NKM 120 – be sure to wear your mask at all times
    2. Once you are seated at the computer and ready for your appointment:
      1. Go to the patient check in at your appointment time: https://doxy.me/patients#show-check-in and enter the Doxy.Me link provided by your Mental Health Counselor
      2. Click on the green “Check In” button
      3. Your OTC Mental Health Counselor will see that you have checked in, and will begin the video call
      4. Once your appointment has ended, leave everything in the room as is and exit the building. Please remember to leave your mask on at all times
Back To Top