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Attention!!

*Please note that there will be no in-person instruction at any OTC location for the remainder of the spring semester. All OTC instruction will be delivered remotely. You will find more information here: otc.edu/covid/

You can reach us at 417-447-6900 on Monday-Friday 9am-4pm. Please be aware that phone times may increase during this time.  You can also reach us via email at studentservices@otc.edu and we will respond within 24 hours. If you have any specific questions, you will find the emails for our departments below. Thank you and we appreciate your patience!

If you have general questions, please reach out to Student Services at studentservices@otc.edu.  You may also visit the Student Services webpage: https://students.otc.edu/studentservices/ for answers to various questions.

All OTC locations are closed March 20-29.  This includes all departments.

All on-campus activities have been canceled.  This includes campus tours.  Please visit here for more information: https://students.otc.edu/studentservices/schedule-a-tour/

In the absence of STAR, students can now self-enroll in the distance advising course.  The link can be found on the STAR registration page within MyOTC and also here: https://students.otc.edu/admissions/admission-checklists/.

Our student ambassadors in our student services lab will continue to help students complete their FAFSA. The lab will reopen on March 30th. Lab hours will be Monday-Thursday, 8:00am to 5:00pm, and on Fridays it will be open from 8:00am to 4:30pm. In the meantime, you can contact our Financial Aid department at financialaid@otc.edu.

Our student ambassadors in our student services lab will continue to help students complete their application. The lab will reopen on March 30th. Lab hours will be Monday-Thursday, 8:00am to 5:00pm, and on Fridays it will be open from 8:00am to 4:30pm. You will find the admissions steps on the following link: https://students.otc.edu/admissions/getting-started//

Please email studentservices@otc.edu if you have any questions.

We understand that not all students have access to WiFi or internet from their homes, and we understand the inconvenience this brings to you and we greatly appreciate your patience at this time. All OTC campuses will be closed March 20th, 2020 thru March 29th, 2020 and therefore students will not be able to utilize our computer labs or kiosk stations at that time. However, when we reopen campus on March 30th, 2020 students will be able to utilize our computer labs, kiosks stations, and will be able to connect to our WiFi from their personal devices. We will also have WiFi Hot Spots set up in the parking lots if you would like to connect to the WiFi from your car and complete your work from there. You can also connect to free WiFi sources from various places around town (Ex. McDonalds, Library Stations, Panera Bread, etc.) Once again we greatly appreciate your patience during this transition, and we urge you to email studentservices@otc.edu if you have any further questions or concerns.

Registration for Summer 2020 and Fall 2020 courses will open on April 21st. At this time we still have seated and online sections available for registration. If we are notified by the CDC that classes are still needing to be held online at that time, rather than in person, then we will transition the seated courses to an online format the same way we are doing for the current Spring 2020 semester. If the course is unable to be transitioned to an online course, then we will still have the seated option available for those select courses.

You can still drop/withdraw from courses through your Student Planning center in MyOTC. Just log into your MyOTC account, click “Student Planning,” then “Go to Plan and Register.” Once you are there, you will see your courses listed, and each course should have a “drop” button. Once you click it, you will then select a reason as to why you are dropping the course and then submit. The course will remain on your schedule as a “Planned” course, but you will no longer be actively registered in it. If you have any issues with this process please email studentservices@otc.edu and we will be able to assist you. We will be monitoring all of our emails during the campus closure.

Our financial aid staff will be working diligently to make sure all financial aid files are still getting completed on time. However, it is still the student’s responsibility to submit all required documents to our financial aid office (you can find your required documents in the “Financial Aid” tab through your MyOTC account). Financial aid funds and Student Account refunds are still set to be distributed on time. If you are curious about when you will receive a refund off of a subsidized or unsubsidized loan, please refer to the Right to Cancel email that was sent to your OTC email account. If you have any issues with your financial aid or have any additional questions, please email financialaid@otc.edu and we will get back with you as soon as we can. We will be monitoring all of our emails during the campus closure.

Refunds will be continuing as scheduled.

Attendance in an online course is defined as active participation in an academically-related activity. Checking attendance in Canvas
At least one academically-related activity should be conducted each week.

We can definitely assist with that, please email our Career Employment Services at careeremp@otc.edu.

If you are a Veteran, we are still assisting through va@otc.edu or vub@otc.edu.

Unfortunately at this time, you are not able to meet with a counselor. If you are experiencing a counseling emergency and need to speak with someone immediately, please contact 911 or the 24-hour crisis line at 1-800-273-TALK (8255). You can also contact our Counseling department at counseling@otc.edu.

Office of Student Services.
Welcome to our office! The Office of Student Services is responsible for developing, implementing and executing strategies for our students. We are also responsible for providing enrollment support to potential and current students. Please contact us if you need help or have any questions!

Springfield Hours: Monday  – Thursday, 8:00 A.M. – 5:00 P.M.; Friday, 8:00 A.M. – 4:30 P.M. Please visit each OTC location’s Campus Contacts page for location-specific hours.
*Hours may vary during specific times of year.*

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