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Counseling FAQs

Here you’ll find answers to common questions students and faculty have about our counseling services.

Does the staff provide distance (email, Internet) counseling?

Does the staff provide distance (email, Internet) counseling?

Staff have access to email through OTC and are happy to respond to student/client inquiries that are general in nature. Because email is not a secure medium and we cannot guarantee confidentiality of content, counselors encourage individuals to come in and visit in person to discuss private issues.

I recently set up an appointment for personal counseling. What can I expect on my first visit?

What can I expect on my first visit?

When you arrive for your appointment, a member of our department staff will greet you and inform your counselor your arrival. They will ask you as a new counseling client (in the privacy of your counselor’s office) to read and sign the Counseling Services Information and Consent document prior to the start of the session. Staff will also ask to inform the counselor how you prefer to be contacted (if at all) in the event the counselor must reschedule a future appointment. Once you and our staff complete these necessary “housekeeping” tasks, you will begin visiting with your counselor about the reasons you are seeking counseling services.

Are there any fees for counseling services?

Are there any fees for counseling services?

There are no fees for our individual or group counseling services.

What types of services are available for OTC employees?

What types of services are available for OTC employees?

Counseling Services in the form of classroom presentations and consultation regarding students of concern are available to OTC employees. We encourage employees to visit our Employee Resources link for details concerning these services.

The professional counseling staff of OTC’s Counseling Services Department primarily focus on promoting student health and development. Due to limited staff and resources, we are not able to offer on-going, individual counseling services to college employees. College employees are, however, eligible for one, individual consultation and referral session at no charge.

Employees who desire to take advantage of this consultation and referral session should call (417) 447-6974 for further information. If you are a full-time employee of OTC, we also encourage you to contact OTC’s current insurance provider to locate mental health professionals who are preferred providers.

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